How to Resolve Instead of Just Solve Problems

by Valery Satterwhite

“I have heard there are troubles of more than one kind. Some come from ahead and some come from behind. But I've bought a big bat. I'm all ready you see. Now my troubles are going to have troubles with me!” - Dr. Seuss

In these hectic, often stressful days, many people measure themselves on their ability, or inability, to solve problems or "put out fires" in their daily life. A successful day is a day when problems are solved. However, the same kinds of problems keep coming up. Perhaps not every day but often enough to notice a pattern if one only stops for a minute to examine the series of problems that they keep solving over and over and over again.

Is it better to solve a problem or resolve a problem? There is a distinction.

The dictionary defines the word solve as to find the solution to a problem or question or understand the meaning of a problem or question. The word resolve means decide, bring to an end; settle conclusively. It's an important distinction.

I was watching the television show Numb3ers one night and one character lamented to the other about how nice it would be if they could stop people from shooting each other. The other character responded that it would be even better if guns and bullets were no longer manufactured. Yes, there are a few holes in that argument but the point is well taken. Often we continue to put band-aids on symptoms, outcomes, rather than clear up the root cause of the problem.

Lousy job? Get a new job, problem solved. Or is it? Many people go from one lousy job to the next. The jobs may be truly lousy or the person isn't pursuing work that excites or inspires his natural calling. Either way, that person is just creating the same, or similar, problem over and over again and applying the same solution each time. To resolve the problem, to stop the pattern of lousy jobs, he would have to get a good job that he enjoys.

We see the same problem patterns in the various relationships some people have. Whether it be with their spouse, family member, friend or romantic relationships, the same problems occur over and over again. Each problem is eventually solved only to have another same or similar type of problem recur later on. The band-aid came off of the root issue and the sore is still festering.

Solving a problem works to a point. It works until the problem shows up again in some form or fashion.

To resolve problems it is essential to mindfully examine the problematic experience to dig down deep to discover the root cause. For personal problems, the best place to start is within. What within me is creating this problem? A bad decision that was based in fear? Making erroneous assumptions? Allowing yourself to be a victim to other people's "shoulds"? Taking the path of least resistance?

Remember, everyone is always doing the best they can. No one gets out of bed in the morning and wonders how they can create problems for themselves that day. As such, is it important to leave judgment out of the equation when examining what role you played in creating the problem. If it is a problem within a company, look within the company. What within the company is creating this problem? An outdated system? Inexperienced employees?

When you discover the root cause of the problem make the corrections. The root cause is then removed, the festering sore is healed, the pattern of similar problems is ended. For good.

Don't just solve your problems; resolve your problems.

"Convert difficulties into opportunities, for difficulties are divine surgeries to make you better." ~Author Unknown